And So It Begins, Again...

 I have made no secret of how incredibly disappointed I am in the contractor (Infinity Builders) that did the vast majority of the work on our renovation. They were unprofessional, unhelpful, are unresponsive to customer service requests and on two occasions the workers "accidentally" took our tools away with them requiring us to chase them down and provide photographic proof that they were ours in the first place.

Shortly after moving into our home I noticed that the toilet in the master bathroom rocked back and forth as I would stand up. I pointed this out to Yossi, the boss at Infinity, and his response was, (are you ready?) "All toilets to that to one degree or another, you should see how much the toilet at my own house moves." (Do any of your toilets do this?) After I finished choking I said "Well I don't want mine to do that, please fix it." To which he suggested slipping a wooden window shim under the back, you know like your local restaurant does to fix a rocking table instead of adjusting the feet.

Well this little headache has been item number two on my punch list that I have been wanting to have him address. But since it became obvious that he was not going to return our phone calls or live up to his agreement to make right anything on the punch list we decided to have someone else do it. Today the first of many punch list items were addressed, the toilet was repaired. And the moment the guy pulled open the side he knew what the issue had been.

Yeah I know, you don't really see it yet either do you? Well let me spell it out, they never put NUTS on the bolts that hold the toilet down! Most likely because the area they have to work in is very, very tight and they were very, very lazy. (You could also read that as unprofessional.)

So because of that they decided to glue the toilet to the floor using silicone caulking. Which means that the only thing holding the toilet a fat, broken old man was using to the floor was the wax ring and a thin bead of caulk! Oh, and that green arrow in the picture? That is pointing out the missing wax ring. You see, because it was never tightened to the floor with it's bolts the wax ring never compressed correctly and had pulled away, sticking to the bottom of the bowl. The plumber told us that you almost always find the old wax ring on the floor still in place when you remove a toilet.

This young man had us put back together correctly, bolts and all, in about 20 minutes, even with having to pause to allow me to take photos. As a "safety measure" he checked both toilet seats to be sure they were installed correctly. Any guesses as to what he found? You bet! Both seats were only barely attached and it was only a matter of time before they had worked loose. He snugged them both up for free.

I love what our house looks like, but these details drive me buggy and since they were not done correctly the first time, we are having to go back and do it again. But hey, my toilet is fixed!