Metamorphosis: White Flag Lap!

Things are beginning to get close I think, certainly there has been epic progress.

But for every success there seems to be at least two failures. You know, "One step forward, two steps back."

We get doors after an unbelievable wait and they are just what we were hoping for. But the contractor installed and painted the doors without bothering to prep, sand and then re-prime the doors before painting and hanging them and declaring them complete.

The new island required electrical power so a cut was made in the floor, conduit run and the floor sealed again then the island cabinets installed. However the island was installed two inches out of position so a small hole still exists in the floor that no one managed to see and correct.

Baseboards finally came in already primed, ready to be painted and installed. But instead of cutting and painting the baseboards and then installing them they decided paint them once they were in place. This resulted in loads of over spray all over our beautiful brand new floors.

We had been assured that if we re-tiled the shower in the master bathroom we would be able to re-use the glass wall and shower door, saving a lot of money. However once the tile was installed we discovered that the new tiles were slightly thicker than the old ones and the glass would no longer fit.

So we had a glass guy build a new door and wall and come out and install it. Great right? Well actually...

The lack of professionalism demonstrated by these examples and others makes me angry to be sure, but the lack of respect they demonstrate make me question how this company can exist at all. They do not strike me as professionals, nor craftsmen. It seems almost like they make a mistake, I point it out, and they go to the internet to learn how to fix it after the fact. But they don't seem to care to learn about it before hand.

All that being said, when they do finish a job it is nicely done and we are very impressed with the finished product...